CricPlus Privacy Policy — Your Data is Safe With Us

CricPlus (cricplus.ws) is a trusted online cricket betting platform serving users in Bangladesh. We take the privacy of every user seriously. This Privacy Policy explains how CricPlus collects your information, how it is used, and how it is kept secure.

By using the cricplus.ws website or app, you are considered to have agreed to this Privacy Policy. Please read this page carefully before creating an account.

This Privacy Policy is to be read alongside CricPlus's Terms & Conditions. Together, both documents define the complete legal relationship between you and us.

CricPlus collects different types of information at different stages. The table below provides a full breakdown:

We only collect information that is genuinely necessary for providing our services, maintaining security, and fulfilling legal obligations. Collecting excessive or unnecessary data goes against CricPlus's Privacy Policy.

CricPlus uses the data it collects for the following purposes:

• Account Management: To create, manage, and secure your account.
• Transaction Processing: To securely process deposits and withdrawals.
• Customer Support: To resolve your complaints or issues promptly and effectively.
• Fraud Prevention: To detect suspicious activity and maintain platform security.
• Legal Obligations: To comply with AML (Anti-Money Laundering) and KYC policies.
• Service Improvement: To analyze user experience and improve the platform.
• Personalized Offers: To send you relevant promotions and bonus offers tailored to your preferences.

CricPlus does not share user information with third parties as a matter of policy. However, information may be shared in the limited circumstances outlined below:

• Payment Providers: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, and Rocket.
• Legal Authorities: We may be required to share information in compliance with legal directives from relevant government authorities or courts in Bangladesh.
• Technology Partners: Technology companies that help keep our platform running may access certain data solely for service delivery purposes. All of them are bound by contract under CricPlus's Privacy Policy.
• Company Merger: In the event of a future merger or acquisition involving CricPlus, data may be transferred. Users will be notified in advance should this occur.

Your personal information will never be shared with anyone outside of the circumstances described above.

Cookies are small data files stored in your browser. CricPlus uses the following types of cookies:

• Essential Cookies: To keep your login session active and maintain security. Without these, the site will not function properly.
• Functional Cookies: To remember your language preference, layout settings, and similar choices.
• Analytics Cookies: To understand which pages on the site receive the most visits — no individual user is identified in this process.

CricPlus does not use any advertising or cross-site tracking cookies. You can clear or disable cookies at any time through your browser settings, though this may limit certain site functionality.

CricPlus has implemented industry-standard technical and administrative measures to keep your information secure:

• TLS/SSL Encryption: All data transmitted between your browser and our servers is protected with 256-bit encryption.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and robust defenses against cyber attacks.
• Regular Security Audits: Regular penetration testing and security reviews are conducted by third-party specialist teams.
• Staff Training: CricPlus staff receive regular data protection training, and access to user information is strictly limited to those who need it.
• Data Breach Response Plan: In the event of a data breach, we have a process in place to notify affected users within 72 hours.

Keep in mind, however, that no system on the internet is 100% secure. Please keep your password confidential and notify us immediately if you notice anything suspicious.

Under CricPlus's Privacy Policy, you are entitled to the following rights:

• Right to Access: You may request to view the information we hold about you at any time.
• Right to Rectification: If any of your information is incorrect, you may submit a request to have it corrected.
• Right to Erasure: You may request the deletion of your account and data, provided there are no legal obligations requiring us to retain them.
• Right to Restrict Processing: You may request that we stop using your information for specific purposes.
• Right to Data Portability: You may request an export of your data in a readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the relevant authority if you believe our Privacy Policy has been violated.

To exercise any of these rights support@cricplus.ws. We will respond to your request within 7 business days.

CricPlus is a platform exclusively for users aged 18 and above. We do not knowingly collect personal information from minors.

• Age verification is carried out at registration, and users under 18 are not permitted to create an account.
• If we become aware that personal data has been inadvertently collected from a minor, that data will be deleted immediately and the account will be closed.
• If you believe your child has created an account on CricPlus, please contact us immediately at support@cricplus.ws.

The CricPlus platform may occasionally contain links to external websites — such as payment gateways or live score services. These third-party sites have their own privacy policies and are not under CricPlus's control.

We recommend reviewing the privacy policy of any external site before visiting it. CricPlus takes no responsibility for how your information is used on third-party sites.

CricPlus may update this Privacy Policy from time to time. Any changes will be handled through the following process:

• For significant changes, you will be notified in advance via your registered email or SMS.
• The "Last Updated" date at the top of this page will be revised accordingly.
• Continued use of the platform after any changes are made will be considered acceptance of the updated policy.
• If you do not agree to any changes, you may request that your account be closed.

Visit this page regularly to stay up to date with the latest Privacy Policy.

For any questions, concerns, or data requests regarding this Privacy Policy, please reach out to us through the following:

• Email: support@cricplus.ws (responses within 24–48 hours)
• Live Chat: Chat button at the bottom right of the website (Mon–Sun, 9:00 AM – 11:00 PM)
• Data Protection Requests: Use the subject line "Data Request" in your email — it will be processed on a priority basis.