Frequently Asked Questions

CricPlus FAQ — All Your Questions Answered

Whether it's betting, registration, payments, bonuses, or account issues — you'll find easy answers right here on our FAQ page. If you still need help, contact our support team directly.

50+
General Questions
24/7
Support Services
Bengali
Language Support
Instant
Get Answers

Account & Registration

Signing up on CricPlus is quick and easy. Registration Page Go to the registration page and enter your name, mobile number or email address, and a password. Verify with an OTP and your account is ready to go. The whole process takes just 2 minutes.

You must be at least 18 years old to register on CricPlus. Account creation and betting by minors is strictly prohibited. A valid ID may be requested during registration for age verification.

No. Under CricPlus rules, each person may only hold one account. Attempting to create multiple accounts may result in all accounts being permanently closed and balances being forfeited.

Once registration is complete, your username cannot be changed. However, you can update your Display Name from your account settings. If you have a specific need to change your username, please contact support@cricplus.ws.

To close your account, use the "Close Account" option in your Account Settings. If you'd like it permanently deleted, send a request to support@cricplus.ws. Make sure to withdraw any remaining balance before closing your account.

Payments & Transactions

on the Payments page Go to the payment page and select your preferred method. CricPlus supports deposits via Mobile Pay, Nagad, and Rocket. Enter the amount and confirm the payment — funds are typically credited to your account within seconds.

The minimum deposit on CricPlus is just ৳200, set with the convenience of most Bangladeshi players in mind. Maximum deposit limits may vary by payment method.

Withdrawals are typically processed within 1–6 hours of submitting a request. During peak hours, it may take up to 24 hours. Withdrawals may be delayed if KYC verification is incomplete, so make sure to finish your KYC right after registration.

CricPlus generally does not charge any withdrawal fees. However, your mobile banking operator may apply their own transfer charges. For more details, Transactions page See.

First, wait 30 minutes — network delays can sometimes cause a slight lag. If the funds still haven't arrived, email support@cricplus.ws with your transaction ID and a screenshot. Our team will resolve it promptly.

Bonuses & Rewards

After your first registration, a 100% welcome bonus will be automatically credited on your first deposit. For example, deposit ৳1,000 and get an extra ৳1,000 in bonus funds. To claim your bonus, Rewards page See.

Bonus funds cannot be withdrawn directly. You must meet the specified wagering requirements — typically betting the bonus amount 5–10 times before it becomes withdrawable. Terms and conditions apply individually to each bonus — on the Rewards page View Details

on the Voucher page Go to the "Redeem Code" section, enter your voucher code, and click "Apply". If the code is valid, the bonus or credit will be added to your account instantly.

Every bet you place on CricPlus automatically earns you loyalty points. The more you bet, the more points you accumulate. Redeem your points for free bets, cashback, and exclusive rewards. Learn more on the Rewards page See.

Betting & Sports

CricPlus is best known for cricket betting, but you can also bet on football, kabaddi, tennis, and more. Learn more Sports Page See for yourself. Live betting is available for major tournaments across Bangladesh, India, Pakistan, and beyond.

Live betting lets you place bets in real time while a match is in progress. Odds shift constantly, so quick decisions are key — the betting window is only open for a limited time. in the Betting Guide Learn detailed strategies here.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain circumstances — such as a match being cancelled or postponed — CricPlus will automatically refund the bet amount. Always double-check all details before placing a bet.

The minimum bet amount on CricPlus is ৳50. This limit is set with new users in mind, so anyone can get started with a small stake. Maximum bet limits may vary depending on the market and match.

Security & Privacy

On the login page Click the "Forgot Password?" link. Enter your registered email or mobile number and a reset link or OTP will be sent to you. Use it to set a new password. The entire process takes just a few minutes.

Log in to your account and go to "Security Settings." Under the "Two-Factor Authentication" section, choose SMS or an authenticator app and follow the on-screen steps to activate 2FA. Once enabled, no one can log in to your account even if they know your password.

No. CricPlus never sells or shares your personal information with third parties. Limited data may only be shared when required by law or for security purposes. For full details, see our Privacy Policy read.

Change your password immediately and enable 2FA. Then email support@cricplus.ws with the full details. Our security team will review your account quickly and take the necessary action. Never share your password with anyone.

Lottery & Special Contests

Lottery Page Go there to browse active lotteries. Buy a ticket for your preferred lottery, or earn a free entry by placing a qualifying bet. Draw results will be notified via your CricPlus account and email.

Prize money is credited to winners' accounts within 24 hours of the lottery draw. KYC verification may be required for larger prizes. The winners list Lottery Page published.

Quick Links

Get Support

If you can't find the answer you're looking for, contact our support team directly. Bengali-language assistance is available 24/7.

Email
support@cricplus.ws
Service Hours
24/7 Active
Live Chat
Instant
Language
Bangladesh / English

Responsible Gaming

Betting is entertainment, not an addiction. Play within your limits and think of yourself and your family. For players aged 18+ only.

Learn More
Details

Everything You Need to Know About CricPlus

What is CricPlus and why is it trusted?

CricPlus is a specialized online betting platform built for Bangladeshi cricket fans. It offers live and pre-match betting on cricket, football, and more. The platform runs on a fully encrypted SSL connection, keeping your financial and personal information completely secure.

One of CricPlus's biggest advantages is support for local Bangladeshi payment methods like Mobile Pay, Nagad, and Rocket, making deposits and withdrawals fast and effortless. Our customer support team is available 24/7 to assist you in Bangla.

Tips: After registering on CricPlus, complete your profile and finish KYC verification as soon as possible — this helps speed up future withdrawals.

Responsible Betting Tips

CricPlus is committed to responsible betting. Keep the following in mind for a safe and enjoyable experience:

  • Only bet what you can afford to lose.
  • Never place large bets on impulse — make decisions with a clear head.
  • Avoid long, uninterrupted betting sessions. Take breaks in between.
  • Use the betting limits feature available in your account settings.
  • If in doubt on the Responsible Gaming page Get help.

More About Payments & Withdrawals

CricPlus's payment system is designed with Bangladeshi users in mind. Deposits via Mobile Pay, Nagad, and Rocket are processed in just seconds. Withdrawals are typically completed within 1–6 hours.

For your security, withdrawals are sent only to your registered payment account. Direct transfers to third-party accounts are not permitted. For more details, Transactions page and Payment Page See.

Please note: KYC verification is required before your first withdrawal. Simply upload a copy of your National ID or passport.

How to Make the Most of Bonuses & Promotions

CricPlus regularly offers a wide range of bonuses and promotions — from welcome bonuses to cashback, free bets, and reload bonuses. Here are a few things to know to get the most out of them:

  • Every bonus has an expiry date — make sure to use it in time.
  • Bonuses cannot be withdrawn until the wagering requirements have been met.
  • on the Voucher page New codes are released regularly — keep an eye out.
  • Earn Loyalty Points and Unlock Special Rewards from the Rewards page।
Why Choose CricPlus

Key Benefits of CricPlus

Instant Deposit

Deposit in seconds via Mobile Pay, Nagad, or Rocket. No delays, no hassle.

Live Betting Experience

Bet on live matches with real-time odds. From cricket to football — all the big games are covered.

Exciting Bonuses

100% welcome bonus, cashback, free bets, and Loyalty Points — CricPlus keeps the rewards coming.

Maximum Security

Your account is protected with SSL encryption and 2FA. Your information is never shared with third parties.

24/7 Bengali Support

Get help in Bangla whenever you need it. Our support team is available 24/7, every day of the week.

Mobile-Friendly

Access the full CricPlus experience from any smartphone. No separate app needed.

Get Started Now

What are you waiting for? Join CricPlus today

Register for free in just 2 minutes and enjoy live cricket betting with a 100% welcome bonus.

Register for Free Log In
Free Registration
100% Welcome Bonus
24/7 Bengali Support
Fast Payouts
বাংলা